Four layers, one provider

Most providers sell these separately and let the seams become your problem. We run them as one stack, with a single escalation path and one set of numbers to hold us to.

Layer 01 Foundation Managed IT Helpdesk, patching, asset lifecycle and vendor wrangling. The unglamorous work that decides whether everything above it holds. Helpdesk & on-site Patch management Microsoft 365 administration Network & Wi-Fi Asset lifecycle Vendor management Details Layer 02 Platform Cloud services Microsoft 365 and Azure designed around what you actually run, migrated without losing a working day, and kept inside budget afterwards. Microsoft 365 Azure Tenant migration Backup & recovery Disaster recovery Licence & cost review Details Layer 03 Defence Cybersecurity solutions Monitored endpoint detection, email security, identity hardening and an incident response plan that has been rehearsed rather than filed. Bitdefender MDR Proofpoint email security Identity & MFA Vulnerability management Security awareness training Incident response Details Layer 04 Leverage AI & automation We find the repeated work first, then automate it — document handling, ticket triage, reporting — with the access controls and audit trail your auditor will ask for. Process discovery Workflow automation Document & data extraction Microsoft Copilot rollout Custom AI agents Reporting automation Details