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Privacy Policy

Introduction

ICONNECT TECHNOLOGIES INC. (ICONNECT) is dedicated to the utmost protection and security of information submitted by its users or customers accessing its Customer Section, navigating through the Site or using its services.

ICONNECT complies with the Philippines agency in charge of managing the rules about the general protection of personally identifiable information of customers. When you sign up for the services provided by ICONNECT, you consent that ICONNECT can, given its sole discretion, modify this Privacy Policy with or without prior notification. The present Privacy Policy is available on the ICONNECT Site at www.iconnecttechnologies.com. ICONNECT may, at any given time and according to its discretion, revise or modify this Privacy Policy, and by further using the services, you consent to be bound by such revisions and modifications.

ICONNECT shall be the exclusive owner of all information submitted to us through the Customer Section, media platforms or the Site. ICONNECT shall take reasonable measures to consider and respect customer’s privacy at all times. To this end, we will not knowingly broadcast, publish, share or distribute your personally identifiable information to any entity or third party for any reason. Also, ICONNECT will not request any information apart from the ones submitted willingly by the customer. Personally identifiable information comprises of the customer’s contact information such as name, address, e-mail address and telephone number. ICONNECT will not rent, share, or sell the customer’s personally identifiable information to any entity or third party in any way apart from the ones detailed in this Privacy Policy document.

Please be informed that this Privacy Policy applies only to the Site and Services and does not apply to any other website of other organizations or companies to which our Site may be linked.

Information Collected by ICONNECT

  • Signup: When customers subscribe or sign up with ICONNECT, contact information which includes name, address, email address, etc. is taken via the Site or through the telephone.
  • Transaction: ICONNECT may retain certain transaction history or information in order to monitor customer’s transactions. ICONNECT will engage the use of secure storage facilities to safeguard this information.
  • Marketing Research: ICONNECT may at some times request for certain customer information strictly for our marketing research purposes. This information will help ICONNECT improve its services, Site, and content.
  • Complaints: ICONNECT may collect information about you if you contact ICONNECT for any consumer request or complaint. This information will assist ICONNECT in solving issues related to a complaint and shall be treated as private.

How We Use Personal Identifiable Information

ICONNECT uses the personally identifiable information of its customers for one or more of the following purposes:

  • Provide each customer a personalized experience and content on the ICONNECT Site
  • Order processing
  • Create new services and features
  • Combat fraud and illegal activities
  • Process feedback, complaints, and requests
  • Notify you about recent updates on the ICONNECT Site
  • Verify transaction information and process payments
  • Enhance the content and usability of the ICONNECT Site
  • Promote or advertise ICONNECT products and services
  • Evaluate service usage
  • Enhance the quality of ICONNECT services and products
  • Collect and analyze statistical data
  • Provide necessary technical support and updates
  • Recognize violating activities relating to the Service Agreement
  • Provide information for relevant third parties performing services on behalf of ICONNECT
  • Comply with legal guidelines or defend against legal claims

Data Agreement

Apart from what is defined herein, ICONNECT will not rent, sell, transfer or share your personally identifiable information to any third party without your approval, which will be sought via email. ICONNECT may be obliged to provide your information to legal bodies in order to carry out a warrant, court order or legal proceeding.

Some personally identifiable information can be shared with relevant third parties. This information is necessary for the third parties to carry out their designated functions which may include; order processing, request or complaint handling, etc.

ICONNECT can also share your personally identifiable information in order to assist ICONNECT to recoup a debt you owe ICONNECT.

Third-Party Websites

You may link up with ICONNECT’s Site from another website. Likewise, ICONNECT’s Site may contain links to other websites which may interest our Site visitors or guests. All such linked websites are not administered or controlled by ICONNECT, and as such, they are regarded as third-party websites with a different privacy policy. Be informed that this Privacy Policy applies only to ICONNECT’s Site, and not to websites owned, managed and controlled by third-parties.

ICONNECT admonishes its customers to read the privacy policy of the linked websites carefully before submitting any personal information to them.

Inquiries, Quotes or Orders

Customers may be asked to fill out inquiry, quote or order forms to inquire or order ICONNECT’s products and services. During such process, customers may provide personally identifiable information such as name, address, email address, transaction information, and phone number. This information shall be used strictly for the fulfillment of orders, billing purposes, account upgrades, maintenance, or communication about services provided by ICONNECT.

Information Sharing

ICONNECT shall not use or share personally identifiable information of customers in ways that do not align with this Privacy Policy without giving you the opportunity to unsubscribe. However, ICONNECT may disclose customer’s personally identifiable information to respond to court orders, subpoenas, or legal proceedings.

Merger or Sales

ICONNECT reserves the right to transfer personal information to the appropriate party in the occurrence of a merger, liquidation, transfer, restructuring or sale of its assets, provided that the third party complies with ICONNECT’s Service Agreement.

Data Security

ICONNECT employs the latest and most secure protocols to protect your personal information. Sensitive data is encrypted through Secure Socket Layer (SSL). However, no method of transmission over the Internet is 100% secure, and you provide information at your own risk.

Your Right to Modify Personal Information

Customers may update, change or delete personal information by logging into their account or contacting ICONNECT’s Data Protection Personnel.

Communications Agreement

By creating an account, you agree to receive communications from ICONNECT. You may unsubscribe at any time via your Customer Section.

Information Retention

ICONNECT retains personally identifiable information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless required by law to keep it longer.

Cookies and Web Beacons

ICONNECT’s Site uses cookies to enhance user experience, track usage, and support secure logins. You can disable cookies through your browser, though some site functions may not operate properly.

Customer Feedback

Any feedback, comments, or suggestions submitted to ICONNECT become the exclusive property of ICONNECT, including any intellectual property rights therein.

Changes to This Policy

ICONNECT may update this Privacy Policy periodically. Changes will be posted on the Site, and continued use of the Site constitutes acceptance of such updates.

Spam and SPIT

ICONNECT maintains a strict no-tolerance policy toward spam and Spam over Internet Telephony (SPIT). Violations may result in account suspension or termination.

Children’s Online Protection of Privacy Policy

ICONNECT services are not intended for users under 18 years of age. ICONNECT does not knowingly collect information from minors and will promptly remove any such data upon notification.

Contacting ICONNECT

If you wish to view, modify, or delete your personal information, or have inquiries regarding this Privacy Policy, please contact us at: