Serving Businesses Nationwide

We run the technology your business runs on.

Keeping your business secure, connected, and always on with managed IT, cloud, cybersecurity, and AI automation.

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15+ yrs In Philippine IT

24/7 Helpdesk

Nationwide Supply & remote support

Live operations deck

Endpoint protection All agents reporting

Microsoft 365 tenant Healthy

Backup: nightly job Verified 02:14

Firewall & VPN 3 policy updates queued

Patch compliance 98.6% of fleet current

AI ticket triage Running

1,480 Endpoints managed

11.2k/mo Threats blocked

4 min Median triage

Services

Four layers, one provider

Most providers sell these separately and let the seams become your problem. We run them as one stack, with a single escalation path and one set of numbers to hold us to.

Layer 01 Foundation Managed IT Helpdesk, patching, asset lifecycle and vendor wrangling. The unglamorous work that decides whether everything above it holds. Helpdesk & Cebu on-site Patch management Microsoft 365 administration Network & Wi-Fi Asset lifecycle Vendor management Details Layer 02 Platform Cloud services Microsoft 365 and Azure designed around what you actually run, migrated without a lost weekend, and kept inside budget afterwards. Microsoft 365 Azure Tenant migration Backup & recovery Disaster recovery Licence & cost review Details Layer 03 Defence Cybersecurity solutions Monitored endpoint detection, email security, identity hardening and an incident response plan that has been rehearsed rather than filed. Bitdefender & SentinelOne EDR Proofpoint email security Identity & MFA Vulnerability management Security awareness training Incident response Details Layer 04 Leverage AI & automation We find the repeated work first, then automate it (approvals, document handling, data entry, reporting) wired into the tools you already use. Process discovery Workflow automation Document & data extraction Custom AI agents AI voice receptionist Reporting automation Details

What we sell

Products we supply and support

From cybersecurity and networking to VoIP, backup and productivity: the platforms businesses rely on, sourced through us with local support and a fast quote.

Security 37 Acronis · Avanan · AvePoint · Bitdefender · Blackpoint · +32 more Network 8 Aruba Networks · Cambium Networks · Cisco Meraki · Grandstream · HPE · +3 more Infrastructure 7 Kalibr8 · Microsoft · Microsoft Azure · MontyCloud · Nerdio · +2 more Continuity 7 Acronis · Commvault · Dropsuite · Probax · Redstor · +2 more Voice over IP (VoIP) 7 3CX · Fanvil · Flyingvoice · Grandstream · VoIP Premium · +2 more IT Operations 7 Auvik Networks · BitTitan · Cloudradial · Goto Resolve · Lionguard · +2 more Productivity 4 Foxit · Microsoft 365 Copilot · Microsoft Dynamics · Officeatwork Human Resources 3 Crewhu · VirtLX · Zensai Sales and Marketing 3 Bigin · Microsoft Dynamics · Revscale

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How we start

How a new client starts

Onboarding is where most managed IT relationships are won or lost, so we follow the same sequence every time.

Assessment

We look at your devices, accounts, licences and backups, and tell you plainly what is exposed and what to fix first.

Stabilise

Patching, endpoint protection, MFA and working backups go in first. Nothing clever happens until the fundamentals hold.

Transition

We take over the helpdesk and document your systems, so you know what you have and who looks after it.

Improve

Regular reviews of what broke, what it cost and what to improve or automate next.

The numbers behind us

Cebu Office & on-site team

15 Published case studies

24/7 Helpdesk

15 yrs Keeping systems live

The iConnect Technologies team at work in the Cebu office — iConnect HQ · Avenir Bldg, Cebu City

Behind the uptime

Real people, in one Cebu office

This is where it happens: a close-knit team running, securing and building the technology our clients depend on. When you call, you reach the people you can see here, not a queue on the other side of the world.

About iConnect Meet the team

Sectors