Unified Communications
How to Choose a PABX Supplier in the Philippines
A PABX system is only as good as the supplier behind it. Here's what Philippine businesses should evaluate before committing…
Business VoIP & PABX
Cloud phone systems, on-premise PABX and the handsets to go with them: supplied, installed and supported nationwide by one team, so there is a person to call when a phone stops ringing.
What we supply
The whole phone system, not just the handsets
Most quotes cover the hardware and stop there. A phone system is the system, the devices, the way calls are routed, and somebody to fix it. We do all four.
CloudCloud Phone SystemsA phone system that lives off-site: extensions, call queues, IVR menus and mobile and desktop apps, with no PBX hardware in your office to maintain.
On-siteOn-Premise PABXA system that stays in the building: the right answer when calls have to keep working independently of your internet link, or when the hardware has to be on your own premises.
DevicesHandsets & EndpointsDesk phones, conference units and headsets matched to how each role actually works: reception, sales floor, meeting room, work-from-home. Supplied with at least a one-year warranty.
ConnectSIP Trunks, DID Numbers & Call TerminationThe lines behind the phone system: SIP connectivity, direct-dial numbers including international DIDs, call termination and managed international routing.
FitInstallation & ConfigurationProvisioning, extension plans, IVR menus and call routing set up around how your team answers the phone, then tested before anyone relies on it.
KeepSupport & ChangesOne number to call when a handset dies, a new starter needs an extension, or the call flow has to change, instead of chasing a vendor overseas.
Cloud or on-premise
Both, and an honest answer on which
Cloud suits most offices: less hardware, easier remote working. On-premise still wins where the internet is unreliable or the system has to stay in the building. We sell both, so the recommendation is not decided by what we happen to stock.
7Voice vendors supplied
NationwideInstall & support
15+ yrsIn Philippine IT
1 yr+Handset warranty
How a switchover runs
Changing phone systems without losing calls
The cutover is the part that worries people, and fairly so: a missed call is a lost customer. Ours runs the same way every time.
Assess
We look at what you run now (lines, handsets, how many extensions, who answers what) and what is actually wrong with it.
Design
We recommend cloud or on-premise based on your building, your internet and your call volume, then put it in a written proposal so you can compare it properly.
Install
Provisioning, configuration and cutover, scheduled so the changeover does not land in the middle of your busiest hours.
Support
Moves, adds and changes handled by the same team that installed it, with one escalation path.
Deployed
QIMA Philippines: Hong Kong numbers, answered from the Philippines
We supply QIMA Philippines with Hong Kong DID numbers, VoIP call termination and SIP connectivity, so the number a caller dials is local to Hong Kong while the team answering it is here. Read the case study.
Vendors we supply
Voice vendors we supply and support
The phone systems and handsets behind the installs we run: supplied, configured and supported end to end, with local stock and local hands.
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Get a VoIP quote
Tell us how many extensions you need and what you are running now. We will come back with a written proposal: the recommendation, the hardware and what it costs.