Cloudradial

CloudRadial: Client Portal and IT Engagement Platform for MSPs

Overview:

CloudRadial is a powerful client portal platform designed for Managed Service Providers (MSPs) and IT service teams. It centralizes communication, ticketing, reporting, training, and documentation—giving clients full visibility into their IT environment while helping MSPs deliver a transparent and professional experience.

Key Features:

• Client Portal: Branded portal for tickets, reports, and service requests.

• Ticket Integration: Syncs with PSA tools like ConnectWise, Autotask, and HaloPSA.

• Automated Reporting: Provides clients with detailed insights into system health and performance.

• Training & Resources: Built-in Microsoft 365 training and knowledge sharing for end users.

• Account Management: Streamlines QBRs, renewals, and service reviews.

Ideal For:

MSPs and IT providers seeking to improve client engagement, transparency, and service delivery through a branded self-service portal that enhances communication, reporting, and customer satisfaction.